Contact
Contact Us
Talk to a real person on our team — no ticket queue, no bots.
01Wire's support and order desk runs directly through WhatsApp, Telegram, and email — the same channels you'd use to book a placement in the first place. There's no support ticket system to wait on; a real person on our team handles every message.
Reach us
- WhatsApp: +91 86303 22204 — fastest way to reach us, for orders, questions, or support on an existing placement.
- Telegram: @ahmadtbp
- Email: [email protected]
Or send us a message
Prefer to write it out? This goes straight to our inbox at [email protected] — same team, same response times as WhatsApp.
What to include
If you're reaching out about an existing order, it helps to include the outlet or package name and, if you paid online, your payment ID — it lets us confirm and move on your request faster.
Ready to get started?
Browse the catalog, or message us directly if you'd rather talk it through first.